Refund policy
Return & Refund Policy — VZOIR
Last updated: August 2026
Return Eligibility
Returns are accepted within 7 days of delivery. Items must be unused, undamaged, and in original packaging.
How to Return
Email us at info@vzoir.com with your order number, reason for return, and photos of the item.
Refund Process
Once we receive and inspect the returned item, refunds are processed within 5–7 business days to your original payment method.
Non-Returnable Items
Items damaged due to misuse, missing original packaging, or returned after 7 days are not eligible for return.
Shipping Charges
Original shipping charges are non-refundable. Return shipping cost is borne by the customer unless the item is defective.
Defective / Wrong Items
If you receive a defective or wrong item, contact us within 48 hours of delivery — we'll replace or refund at no extra cost.
Contact Us
📧 info@vzoir.com | 📞 +91 70527 02359